The mission of the Internal Revenue Service is to provide America’s taxpayers top quality service by helping them understand and meet their tax responsibilities and enforce the law with integrity and fairness to all.

Since 2000, ISI has been supporting many programs at the IRS including:

MODERNIZATION

ISI’s services included: Application and System Architecture Design, Release Planning, Vision and Strategy, Business Process Re-engineering, Systems Engineering, Legacy Systems Analysis, Security, Test and Evaluation, Customer Relationship Management, Enterprise Life Cycle, and Education and Training.

REQUIREMENTS AND DEMAND MANAGEMENT

ISI’s services included: development of processes, standards, best practices and tools to increase the operational maturity; designing and re-engineering business processes; defining business rules and requirements; developing change initiatives; developing new templates, tools and techniques.

ENTERPRISE LIFE CYCLS (ELC)

ISI provided strategic consulting on program management disciplines, project support for usability and tailoring standards for the ELC, development and maintenance of the ELC website and implemented a re-engineered Iterative Path to meet the needs of Agile-like IT development projects.

CADE 2 (Customer Account Data Engine Phase 2)

ISI’s services included: developing and documenting the current and future state business design for Transition State 1 (TS1) Daily Processing, Database Implementation and Transition State 2 (TS2) Business Design.